Privacy Statement

November 6th, 2008
Information We Collect and How We Use It

Personal Information

You may choose to provide personal information (such as your name, address, phone number and email address) on this web site. Here are some of the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information. Some of the features listed below may not be present on the website from which you have accessed this Privacy Statement.

Contact Us

If you email us through the "Contact Us" link on this site, we may ask for information such as your name, phone number, country, zip code and email address so we can respond to your questions and comments. You may choose to provide additional information as well, such as your postal address or fax number.


If you would like to receive our e-Newsletters, we may ask for your name and email address so we can send you our e-Newsletters and communicate with you.

Campaign Guides

On some of our web sites, if you would like to receive buying guides that include buying tips, special offers and information on products, we ask for your name and email address so we can send you the campaign guides and other communications.

Questionnaires and Surveys

We occasionally may ask visitors to our web site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us serve you better and improve the usefulness of our site. In conducting these surveys we may ask you for information such as your name and email address. We do not keep any personal information about you in connection with your participation in a survey unless you specifically agree to provide that information.

Parts and Accessories and Extended Warranty Orders

If you purchase parts and accessories or extended warranties through our site, we ask for your contact information, including your name, postal address, phone number and email address and your payment information, including your credit card number and billing and shipping information. We ask for this information so we can confirm and process your order, provide you with updates on your order, process any returns, contact you concerning your order, and otherwise communicate with you.

Buying Extruders

If you would like to buy a Freesia Macross Extruder, we ask for your zip code so we can direct you to the web site of a Freesia Macross .

Recipes Communities

On some of our web sites you may join a recipe community. We may ask for information such as your email address. We use this information to provide you with access to the community and to communicate with you.

Other Website Features

We offer visitors various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features.

Other Ways We May Use Your Information

We may use personal information you submit to enhance your experience with the Freesia family of companies. We also may use the information you provide for internal purposes. These purposes include administration of our websites, data analytics and compliance with law or legal process and our policies and procedures.

Non Personal Information

We collect certain aggregate and non personal information when you visit this web site. Aggregate and non personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our web site to our visitors. We collect this information either through "cookie" technology or with "web beacons", as explained below.


Like many companies, we use browser cookies on this web site. Browser cookies are bits of text that are placed on your computer's hard drive when you visit certain web sites. We use browser cookies to tell us, for example, whether you've visited us before or if you're a new visitor and to help us identify site features in which you may have the greatest interest. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
The "help" portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our web site features.
We also may use flash cookies on our web site to enhance your online experience. Flash cookies are similar to browser cookies, except that they can store data more complex than simple text. Flash cookies, by themselves, cannot do anything to or with the data on your computer. In addition, flash cookies cannot access or remember your email address or other personal information unless you provide the information on this site. We use flash cookies to provide you with a better user experience. You can manage and disable flash cookies by clicking here for Manage and Disable Flash Cookies.

Web Beacons

Certain pages on our site contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons.
We use third party web beacons to help manage online advertising. These web beacons are provided by our ad management partner. These files enable our ad management partner to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our web site. The cookie on your web browser was placed by us, or by another advertiser who works with our ad management partner. With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, postal address, phone number, or email address.

Information We Share

We do not sell or otherwise disclose personal information about our web site visitors, except as described here. We may share personal information you provide within the Freesia family of companies and with third parties that may offer you products or services we believe may interest you. We also may share personal information provided by web site visitors with service providers we have retained to perform services on our behalf. For example, we may share personal information you provide with third parties who assist us in: product delivery and installation; warranty or service contract claims clearinghouse; call center operations, parts delivery, repair service, product recall; order processing; billing; payments processing; processing and mailing rebates; offering promotions, discounts, and/or products; quality of product or service surveys; data modeling for marketing analysis; and product or service offerings. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided through this web site in a manner that is consistent with this Privacy Statement.

Information We Transfer

We may transfer the personal information we collect on this site to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.

Links to Other Sites

We provide links to other web sites for your convenience and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of the sites.

Children's Privacy

This web site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the site, we will delete the information from our records.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on this web site.

Your Choices

When you visit certain parts of our site, such as when you register an appliance, order a buying guide, obtain local dealer information, order a part or accessory, shop for a warranty, schedule service, or email a Freesia Macross ad, page, or video to a friend, you may update your privacy preferences by clicking the http://www.freesiamacross-extruder.com/en/haikyu.html

Updates to Our Privacy Statement

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this web site to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you or your preferences, please contact us by: Calling us at +81-3-5818-1550 or Contact us at http://www.freesiamacross-extruder.com/en/mail.html

Copyright©2008- World Acknowledged Extruders of High Order Engineering By Freesia Macross Co.,Ltd. All Rights Reserved.
6-8-3,Sotokanda Chiyoda-ku,Tokyo Japan    Phone +81-3-5818-1550   Fax +81-3-5818-1549
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